What wasn't said – but was still understood? Why we often misunderstand each other.

What was said – and what did the other person understand? Discover how quickly we interpret statements and what effect these interpretations have. Using short everyday scenarios, you will develop several possible explanations, test spontaneous interpretations, and try out phrases that can help you reopen conversations. You'll gain a simple framework for understanding statements, interpretations, and impacts. Concrete formulations will help you address misunderstandings before they become entrenched. This is for anyone who wants to engage in more inquisitive conversations and make differences open to discussion again.